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System status
Commerce API references
Commerce API references
  • Commerce API references
  • Warnings and error codes
    • Errors
    • Error codes
      • HTTP response status codes
      • Error format for Shopper APIs
      • Error codes for Shopper APIs
        • 400 Bad Request
        • 401 Unauthorized
        • 403 Forbidden
        • 404 Not Found
        • 405 Method Not Allowed
        • 409 Conflict
        • 412 Precondition Failed
        • 413 Payload Too Large
        • 500 Internal Server Error
      • Error format for Admin APIs
        • Async error objects
        • Sync error objects
        • Deployment objects
        • Warning objects
      • Error codes for Admin APIs
        • Error patterns
        • Supported image types
        • Asynchronous response error codes
        • Deployment error codes
        • Synchronous response error codes
  • Commerce API reference guide
    • API structure
      • API keys
      • Supported OAuth and Commerce API formats
      • Mini cart widget
      • Custom attributes
      • Fields used as keys
      • Fields and expand query parameters
      • Caching responses
      • CORS support
      • JSONP support
      • Transport
      • Service profiles
      • Supported protocols and formats
      • Elements
      • Rate limiting
      • Locale and currency
      • Exchange rate
      • Product identifier
      • Product external reference identifier (ERID)
      • Customer external reference identifier ERID
      • Cancel request process
      • Failover and redundancy
      • Troubleshooting API calls
    • Shopper APIs reference
      • Carts
        • Offers
          • Offer types
          • POP offers
          • Applied offers
          • Eligible offers
      • Orders
      • Returns
      • Links
    • Admin APIs reference
      • Subscriptions
      • Sites
      • Products
      • Live changes
      • Authorized shipping and billing countries
      • Merchandising
      • Disclosures
    • Glossary
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  • system-error
  1. Warnings and error codes
  2. Error codes
  3. Error codes for Shopper APIs

500 Internal Server Error

Understand the 500 Internal Server Error error codes for the Shopper APIs.

The 500 Internal Server Error message appears when the server encounters an unexpected problem that prevents it from fulfilling a request. This error can occur for various reasons, such as server misconfigurations, software conflicts, or resource limitations. It can be challenging to understand what went wrong because the error message provides little information. However, server logs can offer more detailed insights into the root cause of the error.

internal-payment-error

An internal server error occurred. Try again later.

system-error

An unexpected system error occurred. Try again later.

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Last updated 5 months ago